Privacy policy
Last updated: November 14, 2025
This Privacy Policy describes how 100Counts (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use, or make a purchase from our website or any related services, tools, features, or content (the “Services”). 100Counts is powered by Shopify, which enables us to provide the Services to you.
By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” refers to information that identifies, relates to, or can reasonably be linked to an individual. It does not include anonymous or de-identified data.
We may collect or process the following personal information depending on how you use the Services and as permitted by applicable law:
Contact Information
Name
Address, billing address, and shipping address
Phone number
Email address
Financial Information
Credit or debit card numbers
Financial account information
Payment card information
Transaction details
Payment confirmation
Account Information
Username and password
Security questions
Preferences and account settings
Transaction Information
Items you view, add to cart, wish list, purchase, return, exchange, or cancel
Your order history and related activity
Communications
Information you provide when communicating with customer support or contacting us for any purpose
Device Information
Device details
Browser information
Network connection data
IP address
Unique identifiers
Usage Information
How and when you use or navigate the Services
Website interaction, clicks, and browsing patterns
2. How We Collect Personal Information
We may collect personal information from the following sources:
Directly from you — when you create an account, place an order, contact us, or interact with the Services.
Automatically — through cookies, tracking technologies, and your device when you use our website or services.
From service providers — such as payment processors, analytics providers, fulfillment partners, and other third parties working on our behalf.
From business partners or third parties — where permitted by law.
3. How We Use Personal Information
Depending on how you use the Services, we may use your personal information for the following purposes:
Provide, Tailor, and Improve the Services
Process orders and payments
Fulfill, ship, and track purchases
Manage returns and exchanges
Maintain and manage your account
Remember your preferences
Recommend products
Improve and personalize your shopping experience
Marketing and Advertising
Send marketing, promotional, and advertising communications by email, SMS, or postal mail
Show personalized ads on our website or third-party platforms
Provide marketing based on your preferences, purchases, and browsing activity
Security and Fraud Prevention
Authenticate accounts
Detect, investigate, and address fraudulent or harmful activity
Protect public safety
Secure our systems and Services
Ensure safe transactions
Remind you not to share account credentials with anyone
Customer Communication
Provide customer support
Respond to inquiries
Maintain our relationship with you
Legal Compliance
Comply with applicable laws
Respond to lawful requests from authorities
Participate in legal proceedings or investigations
Enforce our terms and policies
4. How We Disclose Personal Information
We may disclose personal information to third parties in the following circumstances:
Service Providers
With Shopify and other vendors who perform services on our behalf, including:
IT and website management
Payment processing
Analytics
Customer support
Cloud storage
Fulfillment and shipping
Business and Marketing Partners
To provide marketing, advertising, and personalized promotional services.
Partners may use your information in accordance with their own privacy policies.
Depending on your location, you may have the right to opt out of targeted advertising.
With Your Consent
When you request or authorize us to share information, such as:
Shipping your order
Using social media features, widgets, or login integrations
Affiliates
Within our corporate group or related entities.
Business Transactions
In connection with business transfers, mergers, acquisitions, bankruptcy, or restructuring.
Legal Obligations
To comply with:
Subpoenas
Search warrants
Court orders
Law enforcement requests
Other legal processes
Or to enforce our rights and protect the safety of the company and customers.